New User Registration Forgot Password? Forgot User ID? () - 5th Floor, Washington House, Phase III, 16 Church Street, Hamilton Copyright © Bermuda. BTC Markets announces Caroline Bowler as CEO; NPP Withdrawals at BTC Markets ; Advanced Order Types; BTC Markets 17th Largest Exchange Globally; Tax Reporting Now Available; Bitcoin Cash (BCH) Hard Fork ; View all articles. A User may close its Account at any time by notification to the Company in the form determined by the Company. The Company may suspend or terminate a User's Account at any time immediately upon written notice to the User for any reason, including without limitation for: (1) attempts to gain unauthorized access to the Platform or another User's.
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With the exception of liquidity providers sourced and verified by the Company, the Platform is available only to Australian Users and is not intended to be offered or made available to any person who resides outside of Australia. The Company is not licensed as an Australian Financial Services Licensee and it does not offer general or personal financial product advice.
Nothing in this website is intended to be or should be taken as financial, legal or taxation advice. Users should seek their own financial, legal, tax and accounting advice as to the likely outcomes for trading Tokens. Subject to clause 4, a User must be an Australian resident individual, partnership or company including one acting in the capacity of a trustee which has met the Company's Account opening procedures, including, if required, any client verification procedures, and which is authorized to use the Platform by the Company.
The Company retains absolute discretion in determining who may be a User of the Platform and may cease to allow a User to transact through the Platform at any time without prior notification. The Company shall have absolute discretion in accepting or rejecting an application to be a User or any Instruction.
Users agree to provide the Company with accurate, current and complete information about themselves as prompted by the registration process, and to update the Company if such information changes. A user who is a Liquidity provider need not be an Australian resident.
If a User is a Liquidity Provider, any buy or sell instructions that the liquidity provider makes available whether via its agents or otherwise to the Platform are considered Instructions for the purposes of these Terms. Users can only be Liquidity Providers if the Company expressly consents. Users are responsible for maintaining the confidentiality and security of their Account information, including their password, and for checking that all activity including Instructions and Transactions which occur on their Account was authorised by them.
Users agree to notify the Company immediately by email of any unauthorised use of their Account or password, or any other breach of security. The Company will not be liable for any loss a User may incur as a result of unauthorized use of that User's Account's information including password. Users shall not use or access any Account other than their own at any time. Users may not attempt to gain unauthorized access to the Platform, and any attempt to do so or to assist others Users or otherwise to do so, or distribution of instructions, software or tools for that purpose, will result in the accounts of such Users being terminated.
This does not limit the right of the Company to take any other action against you. Users may not create or use more than one Account, or open an account on behalf of another for the avoidance of doubt, this does not prevent an individual from opening an account on behalf of a company provided that individual has authority to do so. If a User would like to open more than one Account, the User may request permission from the Company, prior to the opening of multiple Accounts.
The creation or use of multiple Accounts without obtaining such prior express permission from the Company will lead to the immediate suspension of all User Accounts on the Platform, as well as all pending trades. A User's ability to deposit and withdraw Deposited Currency or Tokens into or from its Account may be regulated by anti-money laundering and counter-terrorism financing laws including the Anti-Money Laundering - Counter Terrorism Financing Act Cth and its rules and regulations.
All Deposited Currency credited to a User's Account will be maintained in trust in a bank account with a reputable Australian deposit-taking institution under the Company's name or in the name of a custodian or third party appointed by the Company. Such account may be segregated for each User or may be a pooled account containing funds of multiple Users of the Company's products.
The Company retains absolute discretion to determine whether to use segregated or pooled accounts and the Company retains the right to switch between segregated or pooled accounts without approval from a User. However, if the Company maintains User Accounts in a pooled account, it will ensure that proper procedures are maintained at all times to identify the assets of each User.
Regardless of whether pooled or segregated accounts are used, at no time will the Company mix its own funds with funds held on behalf of Users. You waive any right to interest paid by the Bank with respect to your Deposited Currency, The Company is entitled to retain that interest, if any is paid. The Tokens recorded in a User's Account may only be transferred to other Users in execution of a Transaction entered into on the Platform.
Tokens are held by the Company on a User's behalf and the Company holds legal title in the Tokens. The User is the beneficial owner of the number and type of Tokens which are recorded in the User's Account. The Company will maintain strict procedures to ensure that the correct number of Tokens is recorded as the property of the relevant User, as well as adopting reasonable security measures to reduce the risk of Tokens being misused, misplaced, misappropriated or stolen.
Deposits and withdrawals of Deposited Currency made by way of bank transfer are subject to the relevant bank's transfer terms and conditions, timing and processes and Users should allow for these when making or requesting such transfers.
Deposits of non-Australian Deposited Currency will incur foreign exchange transaction fees, which will automatically be deducted from the Deposited Currency.
Deposits and withdrawals of Tokens are made within the Platform. Upon signup, the Platform designates a Token deposit address for each User, which is specified by reference to Token type e. Bitcoin or Litecoin. A User will be able to send Company-approved Token types to this designated deposit address. Users must not disclose their designated deposit address to any person other than when transferring Tokens to or from their Account. For security reasons, a new deposit address is issued for each Token transfer.
Each deposit address ultimately points to the User's Account. In general, the Company will execute Instructions in the order in which they are placed by Users, but having regard to the price at which the Instruction is placed.
However, the Company reserves the right to put Instructions on hold, or only fill them in part. Such Fees and Commissions are set out on the Company's website and may be updated from time to time by the Company.
Any updated Fees and Commissions apply from the date that the updated Fees and Commissions are set out on the Company's website. The Company will endeavour to notify Users through their User Accounts at least two business days in advance of any changes to Fees or Commissions. The Company is authorized to deduct from the proceeds of any Transaction or from a User's Account the Commission payable in respect of any Transaction and any other Fees levied upon the User's Account.
The Company in its absolute and sole discretion may engage a Liquidity Provider to facilitate and maintain availability of Tokens and the stability of trading on the Platform from time to time and be a User of the Platform.
In the case of fraud or other suspicious activities, the Company will report all necessary information, including names, addresses and all other requested information, to the relevant authorities dealing with fraud and breaches of the law.
The User acknowledges that once an Instruction is placed it is irrevocable by the User, and once a Transaction is matched, it will proceed to settlement and delivery through the Platform unless the Company purges the Transaction. The User acknowledges that, when a Transaction is entered, the Platform adjusts the records of Tokens and Deposited Currency in the buyer's and the seller's respective Accounts.
In addition, the User undertakes to ensure that it retains in its Account sufficient Deposited Currency to meet any regular Fees payable on the Account. The User is responsible for any tax liability arising from its holding or Transactions in Tokens and will indemnify the Company where the Company is obliged to pay tax on behalf of the User in respect of the User's Account or any Token held, or bought or sold by the User. All intellectual property rights vested in texts, images or any other content found on or related to the Platform are owned by the Company.
Accordingly, Users may not copy, distribute, reproduce, republish, upload, transmit, modify, post, frame-in or otherwise use in any way any such content without the prior express written authorization of the Company. The Company may take any action available in law or equity to protect its intellectual property and to remedy any breach or potential breach of its rights, including by seeking an injunction to prevent a breach of its rights.
The website may include commentary and information on Tokens, the market for Tokens, uses for Tokens and other information, interactive tools, quotes, reports and data concerning Tokens and trading in Tokens and other subject matter. To the maximum extent possible, the Company will identify and attribute all information sourced from third parties. The Company does not explicitly or implicitly endorse or approve the Third Party Information.
While the Company takes reasonable steps to ensure that the Third Party Information on its website is correct and up to date, the Company does not verify or validate such information and takes no responsibility for its content or any consequence of any person placing reliance on the Third Party Information.
The Company takes reasonable steps to keep its Platform operational. However, the Company does not warrant, guarantee or represent that:. In addition, the Company warns you that the Platform and the website may be inaccessible at times due to:. Such Losses may include legal fees incurred in defending or responding to such Losses and consequential losses.
This indemnity will apply regardless of whether an Instruction or Transaction was entered in error, but will not apply to the extent that Losses were incurred or suffered by a Company Indemnitee due to its own fraud or wilful default.
All statutory or implied terms are excluded to the extent permitted by law. Users may have rights against the Company under statutory implied terms which cannot legally be excluded.
The following exclusions and limitations of liability are subject to any liability the Company has to the User under statutory implied terms or other statutory rights which cannot legally be excluded. To the full extent permitted by law, the Company is not liable for any damages, losses, costs, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, loss of Tokens or Deposited Currency or any other direct, indirect or consequential loss to any person including the User arising out of any use of the Platform, the Company acting or failing to act on any Instruction, any Transaction, any failure of the Platform, any error or failure or lack of any security measures by the Company or any third party including in relation to storage or transfer of Tokens by or on behalf of the Company or for any other reason, except to the extent the loss is directly caused by the Company's fraud or wilful default.
The Company shall not be liable for any loss as a result of cancelling in whole or in part a User's Instructions. The Company will not be liable for any malfunction, breakdown, delay or interruption to the Internet connection, or if for any reason the Platform is unavailable at any time or for any period. Where the Company's website contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. A User may close its Account at any time by notification to the Company in the form determined by the Company. The Company may suspend or terminate a User's Account at any time immediately upon written notice to the User for any reason, including without limitation for: 1 attempts to gain unauthorized access to the Platform or another User's Account or providing assistance to others attempting to do so; 2 overcoming software security features limiting use of or protecting any content; 3 using the Platform to perform illegal activities such as money laundering, terrorism financing, paying of ransomware, online gambling or other criminal activities; 4 violations of these Terms; 5 failure to pay or fraudulent payment for Transactions; 6 unexpected operational difficulties; or 7 requests by law enforcement or other government agencies; 8 Abusive behaviour.
Users are deemed to have accepted these revisions or termination to the extent that they continue using the Platform. Subject to these Terms and applicable laws, within 60 days of closure of a User's Account, whether by the User or the Company, the Company must insofar as it is possible :. The Company is entitled to retain from any amounts whether Token or Deposited Currency which may otherwise be payable to the User on closure of its Account any amount payable by the User to the Company, including as Fees or Commissions on sale of Tokens under 2 above.
The Company may be legally limited in the values it may refund over a certain period of time and a User shall not hold the Company liable for an inability to refund all values as expeditiously as the User may desire. The User also agrees that the Company may, in its sole discretion by giving notice, terminate Users' access to the Platform, prohibit access to the Platform and its content, services and tools, delay or remove hosted content, and take technical and legal steps to prevent the User's access to the Platform if the Company, in its exclusive discretion, believes that the User has breached or may breach these Terms or is otherwise acting inconsistently with the intentions of these Terms.
The Company reserves the right to terminate Accounts that have been inactive for a period of 6 months or more. This also helps us get in touch with you if ever required.
Carefully read through our instructions and the terms and conditions of the verification process. On the Green ID application page, you will be required to verify your identity against 1 source of government ID. Along with your ID, you will need to verify your current residential address.
Fines, police checks, etc. If further information is required to verify your account, we will get in touch with you via email. Got Any Questions? Still can't find a solution to your problem?
Submit a request.